Privacy Policy

Effective Date: 25 April 2026
Website: https://houm.com.au
Company Name: Houm

1. Introduction

Houm (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains:

• What information we collect
• How we use it
• How we store it
• How users can request deletion of their data
• How we use Facebook Login

This Privacy Policy is publicly accessible and applies to all users of houm.com.au.

2. Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

When you:

• Create an account
• Log in using Facebook
• Submit forms
• Contact us

We may collect:

• Full name
• Email address
• Profile picture (if using Facebook Login)
• Facebook User ID
• Any information you voluntarily submit

B. Information Collected Automatically

When you use our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of access
• Cookies and usage data

C. Information from Third Parties (Facebook Login)

If you log in using Facebook, we may receive:

• Your public profile information
• Name
• Email address
• Profile image
• Facebook ID

We only access information that you authorize through Facebook permissions.

We do not post to Facebook on your behalf.

3. How We Use Your Information

We use collected information to:

• Create and manage user accounts
• Provide our services
• Enable Facebook Login authentication
• Improve website functionality
• Communicate with users
• Prevent fraud and abuse
• Comply with legal obligations

We process personal data only when necessary for legitimate business purposes or to provide requested services.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to:

• Maintain login sessions
• Analyze website traffic
• Improve user experience

You may disable cookies through your browser settings, though some features may not function properly.

5. Data Sharing

We do not sell personal data.

We may share information with:

• Hosting providers
• Technical service providers
• Analytics providers
• Legal authorities (if required by law)

If you use Facebook Login, data exchange is subject to Facebook’s platform policies.

Facebook’s Privacy Policy can be found at:
https://www.facebook.com/privacy/policy/

6. Data Retention

We retain personal data only as long as necessary to:

• Provide services
• Maintain accounts
• Comply with legal obligations

Users may request deletion at any time (see Section 9).

7. Data Security

We implement reasonable technical and organizational measures to protect personal data against:

• Unauthorized access
• Loss
• Misuse
• Alteration

However, no online system can be guaranteed 100% secure.

8. International Users

If you access Houm from outside Australia, you understand that your information may be processed in Australia or other jurisdictions where our service providers operate.

9. Data Deletion Requests

Users may request deletion of their personal data at any time.

To request deletion:

📧 Email: info@houm.com.au

Please include:

• Your full name
• Your account email
• “Data Deletion Request” in the subject line

We will process deletion requests within a reasonable timeframe.

If you signed up using Facebook Login, you may also remove Houm from your Facebook Apps settings.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Withdraw consent
• Lodge a complaint with a supervisory authority

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated Effective Date.

12. Contact Information

If you have any questions about this Privacy Policy, contact:

Houm
Website: https://houm.com.au
Email: info@houm.com.au

This Privacy Policy is maintained to comply with Meta Platform Terms and applicable privacy regulations.